Coastal Prime FAQs
Frequently Asked Questions
Coastal Prime provides home improvement services to a wide range of residential customers and businesses.
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General
Do you offer finance options?
Yes. Flexible finance is available to help spread the cost of insulation or roofing upgrades.
Are your installers qualified?
All work is carried out by trained, accredited professionals with years of experience in insulation and roofing.
Do you offer free home surveys?
Yes. We provide free, no‑obligation surveys so you can understand your options before committing to any work.
What services does Coastal Prime offer?
We specialise in insulation, roofing, spray foam removal, cavity wall services, and energy‑efficient home upgrades carried out by qualified professionals.
Insulation
Will this help lower my energy bills?
Yes. Whether you are removing failed insulation or installing new materials, both services support better heat retention and long‑term energy savings.
How long does the work take?
Most extraction and injection jobs are completed within a few hours, depending on property size and the condition of the cavity.
How do I know if my cavity insulation has failed?
Common signs include cold spots, mould growth, damp patches, musty smells, increased heating bills or visible debris escaping from air bricks.
What is cavity wall extraction and injection?
Extraction removes old, damp or ineffective insulation from the cavity. Injection installs new, high‑performance insulation to reduce heat loss and improve energy efficiency.
Do you remove the old insulation?
Absolutely. We remove and dispose of all materials responsibly as part of the service.
Will it help reduce energy bills?
Yes. A full insulation upgrade is one of the most effective ways to lower heating costs and improve home energy efficiency.
Why remove old insulation?
Insulation can become damp, compressed, mouldy or contaminated over time, reducing its effectiveness and causing heat loss.
What is an insulation overhaul?
It’s the process of removing old or ineffective insulation and replacing it with modern, high‑performance materials.
Does insulation improve energy efficiency?
Absolutely. Insulation is one of the most effective ways to reduce energy usage and lower heating bills.
What areas of the home can be insulated?
We install loft insulation and roof insulation depending on your property’s needs.
Knauf Eko Roll
Is Knauf Eko Roll safe?
Yes. Knauf Eko Roll is non‑combustible, low‑emission and does not support mould, bacteria or vermin.
Is Knauf Eko Roll suitable for all lofts?
Knauf Eko Roll is ideal for cold lofts at ceiling level and can be installed between joists or as a full‑width roll.
Can Knauf Eko Roll help reduce energy bills?
Yes. By reducing heat loss, Knauf Eko Roll supports lower energy consumption and improved home comfort.
What is Knauf Eko Roll?
Knauf Eko Roll is a glass mineral wool insulation roll designed for cold lofts at ceiling level to improve thermal efficiency.
Marley Tiles
Can Marley tiles improve the look of my home?
Absolutely. They provide a clean, consistent finish that enhances kerb appeal.
Do Marley tiles help with weather protection?
Yes. Marley tiles are engineered to resist rain, frost and wind, helping protect your home year‑round.
How long do Marley roof tiles last?
They are designed for long‑term performance and can last several decades when professionally installed.
Are Marley tiles suitable for all roof types?
Yes. Marley tiles are available in multiple profiles and can be used on most pitched roofs.
ProPERLA
Is ProPERLA Water Repellent suitable for all roof types?
It is ideal for porous mineral surfaces including tiles, brick, stone and render.
Does it help prevent moss growth?
Yes. By reducing moisture absorption, surfaces stay drier and less prone to moss and algae.
Is it suitable for all wall types?
PrePERLA Facade Coating is ideal for brick, render, masonry and many other porous exterior surfaces.
How long does Facade Coating last?
When professionally applied, it provides long‑lasting protection and colour stability for many years.
Is the Facade Coating breathable?
Absolutely. It prevents rain from entering while allowing internal moisture to escape.
Will Facade Coating change the appearance of my home?
Yes. It provides a fresh, modern finish while protecting the underlying surface.
How long does ProPERLA Water Repellent last?
When professionally applied, ProPERLA Water Repellent provides long‑lasting protection for many years.
Will ProPERLA Water Repellent change the appearance of my roof?
No. ProPERLA Water Repellent is a clear treatment that preserves the natural look of the surface area.
Is ProPERLA Masonry Crème suitable for older properties?
Absolutely. ProPERLA Masonry Crème is ideal for porous brickwork and weather‑exposed walls.
Does ProPERLA Masonry Crème help with energy efficiency?
Yes. Dry walls retain heat better, helping reduce heat loss and support improved thermal performance.
RENOTEC
Will RENOTEC help reduce moss growth?
Yes. By sealing the surface and reducing moisture retention, moss and algae growth are significantly reduced.
How long does RENOTEC roof coating last?
When professionally applied, RENOTEC provides durable protection for many years.
Does RENOTEC change the appearance of the roof?
Yes. RENOTEC refreshes the colour and finish while providing long‑lasting protection.
What roof types can RENOTEC be applied to?
It is suitable for most slate, concrete and clay roof tiles, as well as many weathered roof surfaces.
Roofing Services
What is a roof replacement?
A full removal of your old roof and installation of a brand‑new roofing system.
Does a new roof add value to my home?
Yes. A new roof improves kerb appeal, boosts energy performance, and reassures buyers that the property is protected for decades. It’s one of the strongest home‑improvement investments.
How do I know if my roof needs replacing?
Common signs include persistent leaks, missing or broken tiles, sagging areas, visible water damage inside the home, or a roof that’s simply reached the end of its lifespan. If repairs are becoming frequent, a full replacement is often the more cost‑effective option.
Is this suitable for older loft conversions?
Absolutely. Many older conversions lack proper insulation, making this upgrade one of the most effective improvements for comfort and energy efficiency.
Will this help with cold or draughty loft rooms?
Yes. Proper insulation significantly improves loft temperature, eliminates cold spots and makes the room usable year‑round.
Do you remove all old materials?
Yes. We strip the roof back to the rafters, dispose of waste responsibly and install a complete new system.
SuperQuilt
What is SuperQuilt insulation?
SuperQuilt insulation is a multi‑layer reflective foil insulation system designed to reduce heat loss and improve energy efficiency.
Where can SuperQuilt be installed?
It is suitable for lofts, roofs, walls, extensions, and many hard‑to‑insulate areas.
Does SuperQuilt help reduce energy bills?
Yes. Its high thermal performance helps maintain stable indoor temperatures and reduce heating demand.
Is SuperQuilt suitable for older properties?
Absolutely. Its slim profile makes it ideal for tight spaces where traditional insulation may not fit.
Tyvek
Does Tyvek improve energy efficiency?
While Tyvek is not an insulation product, it supports overall energy performance by helping keep the roof dry and reducing moisture‑related heat loss. A dry roof structure performs better over time.
How long does Tyvek last once installed?
Tyvek membranes are designed for long‑term durability and can protect a roof for decades when installed correctly. We ensure every installation meets the required standards for performance and longevity.
What does Tyvek Breathable Membrane actually do?
Tyvek allows moisture vapour to escape from inside the home while blocking external water from entering the roof structure. This helps prevent condensation and supports a healthier, longer‑lasting roof.
